Ellis Services GroupRental properties
Ask the occupant to describe what they observed, when it began and whether it remains active. Confirm access and notice requirements.
Perth property management
Plumbing and electrical support for property management
The right address, occupant contact, access instructions and approval process all matter. Send the available facts and identify anything uncertain.
Designed around clear work requests
The most useful work order explains the symptom without assuming a diagnosis. “Water appears below the kitchen sink when the tap runs” is more actionable than “replace the pipe”.
What to include
- Agency, owner or management contact
- Work-order or property reference
- Full property address and occupant contact
- Symptom, affected area and safe photos
- Access, pets, parking or building-entry information
- Approval contact and relevant strata details
Strata and shared buildings
Identify whether the issue is inside a lot, in a common area or connected to shared infrastructure.
Commercial premises
Include operating constraints, induction requirements, parking information and the nominated site contact.
Send a complete maintenance enquiry.
Email maxinemaintenance.au@outlook.com or call 0413 477 667 with the property address, work-order reference, occupant contact and issue description.
Contact Ellis Services GroupFor property managers and occupiers
One maintenance request, kept clear from the start.
Maintenance requests move more easily when the property, symptom, access arrangements and approval pathway stay together. This is useful whether the request begins with an occupant, a building manager or a portfolio team.
Keep observations separate from a diagnosis. The issue might cross trades, especially around hot-water systems or water-affected electrical equipment; the safest first step is a clear description and a suitable contact path.
A practical handover
Keep these four elements together
Property
Address, unit number, affected area and any strata or common-property context that could shape access.
Issue
The occupant's observable description, when it began, current condition and any safely taken photos.
Access & approval
On-site contact, availability, parking or entry notes, work-order reference and the approval contact.